Terms & Conditions


Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current, and complete at the date of publication, no representations or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept any responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the website.

These terms and conditions only cover the website you are currently browsing. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control.



We own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use of reproduction of the material or content is strictly prohibited.


You may not create any link to, or frame, this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.



There is no guarantee that any e-mail you send will be received by us, or that the confidentiality of that e-mail will be maintained during internet transmission.


Applicable Law

Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.


International transfers of personal information

As the Internet can be accessed worldwide, if you are visiting the site from outside the UK, your visit will necessarily result in the transfer of information across international borders. By visiting this site and communicating electronically with us you are consenting to these transfers.



Remember to close down all browser windows when you finish using the website. In fact, if you share a computer with someone else or use a public system (e.g. library, in your office, internet café) then we advise you to shut down the computer. This will help ensure any personal information stored temporarily in the computer's memory is lost.


The Agency Group Ltd Competition Standard Terms and Conditions

These terms and conditions together with any specific rules set out in connection with a specific competition are the Competition Rules (“Rules”) and apply to any competition operated by The Agency Group Limited, taking place across The Agency Group’s Digital Products and Services (which include fineandcountry.com, our Facebook page, Twitter page, other social media platforms and other websites and webpages operated by us) (each a “Competition”), unless expressly stated otherwise. By entering a Competition entrants agree to be bound by the Rules.


The promoter of the Competitions is The Agency Group Ltd, Unit 1, Syd’s Quay, Twickenham, TW1 3DY (“The Agency Group”).


Rules specific to each Competition are displayed in a notice on the page for such Competition (“Competition Notice”) and are incorporated into the Rules. In the event of differences between these terms and conditions and the Competition Notice, the Completion Notice shall prevail without detriment to the remaining unaffected terms of these standard terms and conditions.


The Agency Group reserves the right to cancel or amend Competitions or the Rules at its sole discretion and without notice for any cause or event outside The Agency Group’s reasonable control. Any changes will be made via an amendment and update to these terms and conditions or to the Competition Notice.


In the event of any dispute regarding the Rules, conduct, results and all other matters relating to a Competition, the decision of The Agency Group shall be final and no correspondence or discussion shall be entered into.


Qualifying Entrants

Employees (or members of their families, or households of employees) of The Agency Group or GPEA Limited (“Parent Company”) or any company involved in a Competition, including any advertising agency, third party contractor or website development company connected with the Competition or any subsidiary or associated companies of the same, are not eligible to enter a Competition. The Agency Group reserve the right not to award a price and/or to select an alternative winner if The Agency Group is aware or has reasonable grounds to suspect a winner is not eligible for these reasons.


Additionally eligibility requirements may apply to a specific competition, e.g. being of a particular age, having a valid and up to date passport or visa (or the ability to obtain the same within a certain time) if the Competition prize includes travel outside the United Kingdom. These eligibility requirements will be set out in the Competition Notice.


By entering a Competition, you hereby warrant and represent all information submitted by you is true, current, accurate and complete. The Agency Group reserves the right to verify the eligibility of all entrants and disqualify an entrant for submitting false, inaccurate and/or incomplete information, which may also be seen as contrary to the terms, spirit or intention of the Competition.


The address and email address you provide with your Competition entry will be used to send any prizes so please make sure this is correct. Unless stated otherwise in the Competition Notice, Competitions are only open to residents of the United Kingdom and you are not eligible if you are resident outside of the United Kingdom. Where a Competition is open to entrants from outside the United Kingdom, you will still not be eligible if you are resident in a country or jurisdiction where the Competition may breach any local law or regulation.


Where a Competition is open to all age groups, you must still obtain appropriate parental/guardian permission if you are under 18. Where a Competition is only open to a certain age group (e.g. 18 and over), this will be made clear in the Competition Notice. If no age limit is specified, the Competition is open to over 18s only. The Agency Group reserves the right to request written proof of age and/or identity of any entrant including the winner. Where no such written proof is supplied, or the entrant is not the requisite age, The Agency Group may disqualify the entrant.


The Agency Group reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant is not eligible or has otherwise breached any of the Rules.


In the event any Competition winner is subsequently disqualified from a Competition for any reason, The Agency Group, in its sole discretion, may decide whether a replacement winner should be selected in accordance with the Competition criteria.


Competition Entries

Unless stated otherwise in the Competition Notice, and subject to the remainder of this clause, you may only enter a Competition once and multiple entries from the same email address may only be counted as one entry with the first entry being submitted being the entry counted. Where The Agency Group discovers or has reasonable grounds to suspect that any entrant has entered on multiple occasions and/or used any software or automated process either to answer questions, enter the Competition or to make bulk entries, The Agency Group may exclude such entries and disqualify the entrant from the Competition.


Competition entries must be made in the manner and by the closing date and times specified on the Competition Notice. Failure to do so will disqualify the entry.


Unless specified in the Competition Notice, there is no charge required to enter a Competition and no purchase is necessary. However standard mobile data and internet connection charges may apply.


Proof of posting or emailing cannot be accepted as proof of delivery. The Agency Group cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, power surge, power cut, loss of utilities, theft, destruction, alteration of or unauthorised access to entries, or entries lost, damaged or delayed as a result of server functions, technical issues, virus, bugs or other causes outside The Agency Group’s control.


All entries that have a creative element must be original and submitted by the original creator of the entry. By entering, each entrant warrants and represents:


it is the legal and beneficial owner of all intellectual property rights in its entry and any materials it provides to the Company;


its entry and any materials submitted are its own original work; and


that any materials submitted do not infringe any third party intellectual property rights.


Entrants should note that unless stated otherwise, The Agency Group does not accept responsibility for the safekeeping or return of any entries, including those consisting of artistic, creative or other material. You should, therefore, ensure you retain a copy of your entry for your records.



Where the winner is to be selected from the qualifying entrants at random, he or she will be selected either by a computer process that produces verifiably random results or by an independent person, or under the supervision of an independent person. If the selection of a winning entry is open to subjective interpretation, an independent judge, or a panel that includes one independent member will be appointed. In either case, the judge or panel member will be demonstrably independent from The Agency Group, any competition intermediaries or from the pool of entrants from which the eventual winner is picked. Those appointed to act as judges or panel members will be competent to judge the competition and their full names will be made available on request. In all matters, the decision of the judge(s) or panel shall be final and binding and no correspondence or discussion shall be entered into.


Prize winners will be notified in the manner and within the time specified on the Competition Notice (and may be contacted by The Agency Group or The Agency Group’s nominated supplier(s)). Return of any prize notification as undeliverable or failure to reply as specified in the notification (and within the time stated) may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.


Unless stated otherwise in the Competition Notice, claims for prizes must be made in the manner and within the time specified on the Competition Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.


Prizes are non-transferable and there is no cash alternative. You are not entitled to sell or transfer any prize prior to receiving this. The Agency Group reserves the right to substitute prizes of equal or greater value at any time in its sole discretion.


Prizes are awarded entirely at The Agency Group’s discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant. Where entries are being judged on creative or artistic merit or other subjective criteria, The Agency Group and/or the Competition judges (acting reasonably) reserve the right not to select a winner, and/or to remove or amend selection criteria and/or the structure and operation of the Competition if entries are not of the requisite standard.


All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses, upgrades etc.) as the case may be, unless specifically stated in the Competition Notice, are the sole responsibility of the prize winner.


Intellectual Property Rights & Use of Entries

The Agency Group does not, unless we agree this with you, claim any rights of ownership in your entry (although The Agency Group will be able to use the entry as an fully authorised licensee). As such, you retain ownership of your entry and, although The Agency Group will be able to use entries as set out in the Rules, you will also have the right to use your entry in any way you choose. Where any entry is to be used in a different way (e.g. we are asking to own this) this will be made clear in the Competition Notice and you will then be able to choose whether to enter the Competition. If you win a prize, as a condition to receipt of that prize, you may be required to sign a document (in The Agency Group’s standard form) confirming your compliance with the Rules and that The Agency Group owns the intellectual property rights in the entry.


In consideration of The Agency Group agreeing to consider your entry, each entrant agrees that The Agency Group (and third parties authorised by The Agency Group) may use the entry across its Digital Products and Services and on any other media (including but not limited to third party websites, mobile, social media platforms, television and/or radio). For this purpose, you hereby grant The Agency Group (and third parties authorised by The Agency Group) a non-exclusive, worldwide, irrevocable licence (for the full period of any rights in the entry) to use, display, publish, transmit, copy, make derivative works or podcasts from, edit, alter, store, re-format, use as part of any advertising or sponsorship campaign, sell and sub-licence the entry.


The Agency Group does not guarantee to use and/or consider any entry. The Agency Group may also, in appropriate circumstances, and at its sole discretion, reject, edit, remove or disable access to entries it considers may be distasteful, inappropriate, legally or otherwise problematic.


Your entry and any information submitted by you must be personal to and relate specifically to you. You warrant and represent that your entry and all information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. In addition, you warrant and represent that you have permission to use or feature any people, content or other material contained within your entry. The Agency Group reserves the right to screen, filter and/or monitor entries for this purpose.



The Agency Group cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering a Competition or as a result of accepting any prize. The Agency Group is not responsible for any technical issues in relation to any telecommunications or internet network (including in relation to speed or bandwidth), including any injury or damage to entrant's or any other person's device related to or resulting from participation or downloading any materials in a Competition. Nothing shall exclude The Agency Group's liability for death or personal injury as a result of its negligence.


Data Protection and Publicity

Winners may be requested to take part in post event promotional activity and The Agency Group reserves the right to use the names and contact details of winners, their photographs, audio and/or visual recordings of them in any publicity. Should The Agency Group request this information from the winner, they will ensure they have the relevant licence in place, to use the promotional material.


Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and best practice. Please see The Agency Group’s Privacy Policy for further details. Data relating to entrants will be retained by The Agency Group for a reasonable period after the Competition closes to assist The Agency Group to operate competitions in a consistent manner and to deal with any queries and/or promotional activities.


Personal data supplied during the course of a Competition may be:


held and used only by the Company or its agents and suppliers to administer the competition; and


passed on to third party suppliers only insofar as required for fulfillment, delivery, arrangement of the prize.


By entering a Competition and submitting personal data, consent is given to any storing or processing for these purposes.


If a prize involves travelling outside of the EEA, data relating to the winner and their guest may be transferred outside the EEA solely for the purpose of fulfilling the prize. By entering a Competition and submitting personal data, consent is given to this transfer for these purposes.


The Company will take all steps necessary to ensure the entrants personal data is treated securely and in accordance with the Privacy Policy.



All Competitions and Rules are and will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England. The Digital Products and Services are only intended to be accessed by residents in the United Kingdom. The Agency Group makes no representation that materials available across our Digital Products and Services comply with local laws in other jurisdictions.


How to contact us

You can contact us in relation to any Competition by writing to The Agency Group, Unit 1, Syd’s Quay, Twickenham, TW1 3DY or sending an email to hello@theagency-group.com