Fees and Terms for Tenants

Please click here for our official Landlord Fees and click here for our Tenant Fees

Both fees are according to the Tenant Fee Act 2019.


Deposit for a long let tenancy: Equivalent to five weeks' rent (six weeks should the annual rent exceed £50,000).

Deposit for a short let tenancy: £700 or equivalent to one weeks' rent (whichever is greater)

Other fees

Contract variation, novation, amendment or change of occupant at the tenant’s request within an existing tenancy: £50

Default fee of interest on late rent if rent is more than 14 days overdue 3% above Bank of England base rate

Default fee for lost keys or other respective security devices Actual cost of replacement

Fees for non-Assured Shorthold Tenancies / non-Licences

Tenant fee £250 per person

This is fixed-cost fee that can cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to conducting viewings, negotiating the tenancy, verifying references, undertaking Right to Rent checks (if applicable) and drawing up contracts. It is charged on a per individual basis – not per tenancy. The charge will not exceed £250 inc VAT per individual and will only be applied to the first four individuals entering into the tenancy where there are more than four individuals taking occupation of the property. The charge will not exceed this sum unless you request or cause one of the specific additional services or fees set out elsewhere in this document.

All fees unless otherwise stated are inclusive of VAT

Client Money Protection

The Agency Group’s Client Money Protection is provided by Propertymark. The scheme accounting rules, as well as our conduct and membership rules, can be found in the Propertymark Conduct and Membership Rules.
View Certificate - Client Money Protection - Certificate

Credit Card Fees

The Agency Group does not charge credit card admin fees.

Corporate Services

For Corporate fees and terms please contact your local office.